Warranty Policy

No Money Back for Any Reason

There are no refunds for any reason.


Warranty for Quality-Related Issue

Creating New Worlds and katherineesoto-auhtor.com offer a limited warranty that guarantees all products to be free of defects in material and workmanship for a period what is specified in the description and the manual of product from the date of purchase.

This limited consumer warranty covers any defects in material or workmanship in the new product accompanied by this warranty statement. Our only responsibility shall be limited to the replacement of the defective product. Any orders returned because of defects must be processed through katherineesotoauthor@gmail.com within 5 days of the delivery date.

Our warranty does not apply to damage caused by accidents, normal wear and tear, misuse, lack of care, mishandling, accident, abuse, or other abnormal use, as well as any used or refurbished products. The warranty is automatically voided if any modification, change or alteration has been made to the product. We are not responsible for any product that is not manufactured by Creating New Worlds, including, without limitation, any non-Creating New Worlds product that is used in connection with the product. Any problems with downloading content must be addressed to Creating New Worlds through katherineesotoauthor@gmail.com

We will repair or replace your Creating New Worlds  product free of charge. If your product is no longer available, we will replace it with a similar product of equal value.

Published Items

Any published items are e-book or electronic book items. They are for you to download and print- Printables. I do not provide refunds for any reason after purchase. Electronic glitches will be dealt with through email to katherineesotoauthor@gmail.com.

 WARRANTY DISCLAIMERS

EXCEPT AS EXPRESSLY SET FORTH ABOVE IN THIS LIMITED WARRANTY, CREATING NEW WORLDS MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES TO THE EXTENT PERMITTED BY LAW AND SPECIFICALLY DISCLAIMS AND EXCLUDES ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF SUCH DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH IMPLIED WARRANTIES IS LIMITED TO THE DURATIONS SET FORTH IN THIS LIMITED WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

LIMITATION OF LIABILITY

IN NO EVENT SHALL BONTEND OR ITS SUPPLIERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF THE USE OF THE PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, OR LOSS OF USE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, EVEN IF CREATING NEW WORLDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CREATING NEW WORLDS HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE IN THE PRODUCTS, INCLUDING, WITHOUT LIMITATION OR ANY LOSS OF DATA CONTAINED IN THE DEVICES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF BONTEND AND ANY OF ITS SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.